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NDIS funding for cleaning sits under one specific line item — and there’s a lot of confusion about what does and doesn’t get covered. Here’s the plain-English breakdown of what NDIS pays for, what it doesn’t, and how to make sure your plan includes the cleaning support you actually need.
The Line Item That Covers Cleaning
NDIS-funded house cleaning falls under Assistance with Daily Life — Household Tasks, line item 01_020_0120_1_1. This category covers paying someone to do general household tasks that you can’t do yourself due to your disability — cleaning, laundry, ironing, light meal preparation, basic gardening, and the general upkeep of the inside of your home.
For the funding to be available, your NDIS plan needs to have money allocated to this line item (or to broader Core Supports that can flex across to it). At your last plan meeting, your planner or LAC should have discussed whether household-task funding was reasonable and necessary for you. If it wasn’t included and you need it, that’s a conversation for your next plan review.
What’s Covered, What Isn’t
What gets covered under the household-tasks line item:
- General cleaning of all rooms (kitchen, bathroom, living spaces, bedrooms)
- Vacuuming and mopping
- Laundry and ironing
- Light meal preparation
- Cleaning the inside of windows (reach-height)
- Bin runs and bin cleaning
- Changing linen
What’s NOT typically covered:
- Heavy gardening, lawn mowing, large-tree work
- Outside window cleaning above ground floor (a separate trades call)
- Major repairs or maintenance
- Carpet steam cleaning (sometimes funded under a different line item)
- End-of-lease bond cleaning if you’re moving (this is usually a one-off cost outside NDIS scope)
“Really happy with the fortnightly cleaning service! Super friendly guy who paid attention to the tiny details. Worth every dollar.”
How Much Does NDIS Pay for Cleaning?
The NDIS Pricing Arrangements & Price Limits document caps the hourly rate for household tasks each financial year. The rate is published annually and updated each July. For 2025-26 the cap sits around the mid-$50s per hour for standard weekday hours; weekends and after-hours rates have separate caps.
A reasonable provider quotes at or below the cap. Anyone quoting above it should be flagged. Green Koala sits at or below the cap on every quote, with the exact rate shown in writing before the first clean and on every invoice afterwards.
How to Add Cleaning to Your Plan
If your current plan doesn’t include household-tasks funding and you want it, raise it at your next plan review. Bring:
- An assessment letter from an OT, GP, or other clinician explaining why cleaning support is reasonable and necessary
- A quote letter from a cleaning provider (Green Koala can write one for you) with proposed hours, frequency, and rate
- A clear picture of how many hours per fortnight or month you actually need
Planners need evidence to fund anything. The clearer your “here’s what I need and here’s what it costs” story is, the more likely it gets approved. Vague requests get returned with “please provide more information.” Specific, costed requests get approved.
How You Get the Clean You Want
Understanding NDIS cleaning funding makes the whole process less stressful — you know what to ask for, what to expect, and what good support looks like.
No pushy sales tactics. We have a friendly conversation, walk through your home, agree the scope room by room, and quote in writing. You move forward at your own pace. People choose Green Koala because we explain how the work will be done before we start — not after.
We’ll walk you through the room-by-room checklist so you’re not caught off guard by what’s included and what isn’t. We’ll explain the difference between cadences (weekly, fortnightly, monthly) so you know what each one costs and what each one delivers. And we’ll match what we do to what your home actually needs.
Our goal is straightforward. We want you to walk into a properly clean home — and feel that exact “this is what I wanted” relief — every visit.
Get in touch with us today. We’ll review your situation, answer your questions, and help you choose the cleaning cadence that fits your home, your budget, and your routine.
How We Work With You
Our process is straightforward and designed around your needs.
Step 1: We Talk and Answer Your Questions
When you get in touch, we’ll call you back for a friendly 10-minute conversation. We’ll explain who we are, what we do, and most importantly, what we’re going to do for your specific home. We’ll answer every question you’ve got — about scope, pricing, frequency, products we use, anything.
Step 2: We Come Out and Look
We do a free walkthrough of your home — no pressure, no obligation. We agree the scope room by room, point out anything that needs special attention, and give you a written fixed-price quote on the spot. You’ll know exactly what’s getting cleaned and exactly what it’ll cost before any work starts.
Step 3: You Decide What Works Best
Take your time. Compare us with anyone else you’re considering. Once you’re ready, we’ll book the first clean — usually within 7 days — and confirm which cleaner will be coming to you each visit.
Step 4: We Stay With You
Recurring customers get the same cleaner each visit. Your cleaner learns your home, your preferences, your routine. Need to shift a date? Email or text us. Need extra hours one week? Just ask. We’re here for the long run.
Get in Touch With Us Today
If anything you’ve read here matches what you’re looking for, get in touch — we’ll have a 10-minute friendly chat, come out for a free walkthrough, and quote you in writing before any work starts. Same cleaner each visit, fixed-price quotes, room-by-room checklists you can see ticked off as we go.
- Get in touch: greenkoalacleaning.com.au/contact
- Phone: 0493 295 032
- Email: [email protected]
- Service area: Wangaratta and Northeast Victoria
Frequently Asked Questions
Does NDIS pay for house cleaning?
Yes — under ‘Assistance with Daily Life — Household Tasks’ (line item 01_020_0120_1_1) if it’s funded in your plan. Plan-managed, self-managed, and NDIA-managed participants can all access it.
How many hours of cleaning will NDIS fund?
It depends on what your plan supports and what’s reasonable and necessary for your situation. Most participants get 2-6 hours per fortnight funded. Your planner makes the final decision based on your assessment evidence.
Can I use NDIS funding for end-of-lease cleaning?
Usually no — a one-off bond clean when you’re moving falls outside the routine household-tasks line item. Some participants successfully fund it case-by-case if a clinical case exists, but it’s the exception, not the rule. Ask your plan manager before booking.
What hourly rate does NDIS pay for cleaning?
The NDIS Pricing Arrangements & Price Limits document caps the rate each financial year. For 2025-26 the cap sits around the mid-$50s per hour for standard weekday hours. Green Koala quotes at or below the cap.
What if my plan doesn’t include household-tasks funding?
Raise it at your next plan review. Bring clinical evidence of why you need it (OT or GP assessment), and a quote letter from a cleaning provider with proposed hours and rate. Specific costed requests get approved more often than vague ones.
Sources
- NDIS Pricing Arrangements and Price Limits
- NDIS — Assistance with daily life
- NDIS — Plan budgets
- NDIS — Plan reviews
- NDIS Quality and Safeguards Commission
Information about home cleaning, NDIS funding, and bond cleaning standards changes from time to time. Linked content may change or become outdated. Please always contact us for help with your important cleaning decisions.
